Privacy policy
We attach great importance to the transparent handling of personal data. In this privacy policy, we inform you about which personal data we process giofresh.ch for what purpose and what rights you have.
1. responsible body
GioFresh GmbH
Badenerstrasse 300
8004 Zurich
Switzerland
Contact (data protection):
E-Mail: info@giofresh.ch
Phone: +41 76 231 70 99
2. which data we process
Depending on the use of the website, we process in particular
- Contact and content data (e.g. name, e-mail, telephone number, message)
- Appointment/inquiry data (e.g. address, desired appointment, service details)
- Technical data (e.g. IP address, device/browser, date & time, pages accessed)
- Usage data (e.g. interactions on the website; web analysis via Google Analytics)
3. purposes of processing
- Provision, operation and security of the website
- Answering inquiries and communication
- Appointments and service processing
- Statistical analysis and improvement of the website (Google Analytics)
4. hosting, log files and security
4.1 Hosting
Our website is operated by a hosting provider. When you visit the website, technical data (in particular IP address, date/time, pages accessed, browser/device) are processed in server log files. This is necessary to provide, stabilize and secure the website.
4.2 Cloudflare (CDN / Cache / Security)
We use Cloudflare to deliver content faster (caching/CDN) and to protect the website from attacks. Cloudflare can process technical data such as IP addresses as well as security and performance data.
4.3 Wordfence Security
We use Wordfence to secure the website. Wordfence can process IP addresses, access attempts and security-related events, to detect and prevent attacks.
4.4 ManageWP
We use ManageWP for technical administration (e.g. updates/monitoring). This may involve processing technical information about the website and - depending on the function log data can be processed.
5. communication, forms and appointment booking
5.1 Forms (JetFormBuilder)
If you contact us via forms, we process the data you enter (e.g. name, e-mail, telephone number, message), to answer and process your request.
5.2 Appointment booking (Jet Appointments Booking)
When you book an appointment, we process the information required for planning (e.g. contact and appointment details and, if applicable, address/service details), to coordinate the appointment and prepare the service.
5.3 Sending e-mails (WP Mail SMTP - Google/Gmail)
We use WP Mail SMTP with Google/Gmail (SMTP) to send emails via the website. This involves processing email content and technical metadata (e.g. sender/recipient, time) are processed for delivery.
5.4 WhatsApp chat
If you contact us via WhatsApp chat, your telephone number and the content of your message will be processed via WhatsApp. Please note that communication via WhatsApp is subject to the WhatsApp/Meta privacy policy.
6. web analytics and tag management
6.1 Google Tag Manager (GTM4WP)
We use Google Tag Manager to manage website tags. The Tag Manager serves as a technical integration layer. It can be used to load other services that can in turn process data.
6.2 Google Analytics
We use Google Analytics to analyze and improve the use of the website. Cookies and similar technologies may be used for this purpose, to collect information about user behavior (e.g. pages visited, length of visit, technical information).
You can restrict or delete cookies in your browser. You can also prevent the collection of data by Google Analytics by installing the browser add-on: https://tools.google.com/dlpage/gaoptout
7. google maps (contact page)
Google Maps is integrated on our contact page via an Elementor widget. When the map is called up, data (in particular IP address and technical information) may be transmitted to Google and processed there. Google may use cookies for this purpose.
8. language / translations
TranslatePress
We use TranslatePress to provide content in multiple languages. Technical data (e.g. language setting) can be processed in the process, to display the desired language version.
9. cookies, cache and technical storage
We use technically necessary cookies and cache technologies (e.g. LiteSpeed Cache) to make the website stable, fast and secure. Depending on the services used (e.g. analytics/maps), cookies may also be set for analysis or functional purposes. You can manage cookies in your browser; please note that this may restrict individual functions.
10. transfer abroad
Depending on the services used, data may also be processed outside Switzerland (e.g. by providers such as Google or Cloudflare). We ensure that - where necessary - appropriate protective measures are in place (e.g. contractual and technical measures).
11. storage period
We only store personal data for as long as is necessary for the stated purposes or for as long as there are statutory retention obligations. Security and server log data are generally only stored for a limited period of time.
12. your rights
You have - within the framework of the applicable data protection law - in particular the right to information, correction, deletion and objection or restriction of processing. For inquiries, please contact us at: info@giofresh.ch
The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC): https://www.edoeb.admin.ch
13. changes
We may update this privacy policy if necessary. The version published on this website applies.